CONTACT Contact Us

If you have any questions, please contact us from the link below.



General Inquiry

Please check here before contacting us.

FAQ Frequently Asked Questions

info@soleil-park.jp

　　　　　　　　　　　

Depending on the nature of your inquiry, it may take some time for us to reply or we may not be able to reply. Please understand that we may not be able to reply to you.
We may not be able to reply to you if the e-mail address you provide is incorrect, or due to spam settings or system failure.
If you do not receive a reply after a few days, please contact us at 046-857-2500.

Inquiries Regarding Camping and Accommodations

For camping use in this park, please contact
Please contact us through The CLIFF website.

*This park and campground do not receive or accept courier deliveries of camp rental items or other packages.

Contact us

Contact us by phone 070-3622-0001
[ Weekdays 10:00-17:00 ]

Inquiries about public relations, interviews and filming

For information about interviews and filming related to this park,
Please contact us at least 2 weeks in advance from the following

press@soleil-park.jp

Application for filming in the park　Application for permission to conduct activities in the park　　Park Photography Plan　Precautions for taking photographs or films

Inquiries about the event

For information on events related to this park, please contact
Please check the documents and contact us from below.

event@soleil-park.jp

Lakeside Stage Use
　　　　　　　　　　　

To groups and individuals using the Lakeside Stage (formerly the Water Stage)
For event organizers, performers, and related parties as well,
A parking fee of 1,200 yen per car (1,050 yen on weekdays) is charged.
No parking fee reduction or exemption tickets will be issued.

Inquiries about group reservations

For group reservations regarding this park, please contact
Please contact us from below.

Contact us

  • Regarding Business Hours on Sunday, September 6

    Due to the forecast of inclement weather, our operating hours for Sunday, September 6, will be as follows.

    Amusement Facility: Closes at 3:00 p.m.

    Hot Spring Facility: Last admission at 5:00 p.m. (Closes at 5:30 p.m.)

    Dining Facilities: Close at 3:00 PM (ANI Café, Usagi Café, Food Hall Lyon, PIZZA IN THE SUN, VENTO LEONE, Misaki Donuts, CLIFF DOG CAFE)

     

  • Status of park operations

    Service Status for Sunday, September 6, 2026

    Due to inclement weather, the following attractions are currently closed: Zip Line, Super Swinger, Capybara Coaster, Swing Ride, GOGO Kart, Fun Bikes, Carnival Games, Shiba Slider, Retro Boat, Canadian Canoe, Banana Float, and UFO Bumper Cars! , Trampoline, and Animal Village are currently closed.

    Please note that due to the forecast of inclement weather, all rides will close at 3:00 p.m. today (including indoor attractions).

    Thank you for your understanding.

    [Temporary Closure]

    breakfast tomorrow

  • Announcement from the Harvest Experience

    ・Due to the forecast of rain, the harvest experience on Sunday, September 6, will be canceled for the entire day.

  • Announcement from Animal Village

    ・Pony rides will be suspended on Saturday, September 5, and Sunday, September 6, to ensure the ponies' well-being.

  • Regular closing days of the park facilities

    Click here to check the regular closing days of the park's facilities.

  • About the opening of the hands-on workshop

    The Cooking Experience Workshop will be closed during the times indicated in the link below.

    Craft Workshop Schedule

    Cooking Experience Workshop Schedule

    For information on dates when attractions and facilities are closedthis way (direction close to the speaker or towards the speaker)for more information.