CONTACT Contact Us

If you have any questions, please contact us from the link below.



General Inquiry

Please check here before contacting us.

FAQ Frequently Asked Questions

info@soleil-park.jp

　　　　　　　　　　　

Depending on the nature of your inquiry, it may take some time for us to reply or we may not be able to reply. Please understand that we may not be able to reply to you.
We may not be able to reply to you if the e-mail address you provide is incorrect, or due to spam settings or system failure.
If you do not receive a reply after a few days, please contact us at 046-857-2500.

Inquiries Regarding Camping and Accommodations

For camping use in this park, please contact
Please contact us through The CLIFF website.

*This park and campground do not receive or accept courier deliveries of camp rental items or other packages.

Contact us

Contact us by phone 070-3622-0001
[ Weekdays 10:00-17:00 ]

Inquiries about public relations, interviews and filming

For information about interviews and filming related to this park,
Please contact us at least 2 weeks in advance from the following

press@soleil-park.jp

Application for filming in the park　Application for permission to conduct activities in the park　　Park Photography Plan　Precautions for taking photographs or films

Inquiries about the event

For information on events related to this park, please contact
Please check the documents and contact us from below.

event@soleil-park.jp

Lakeside Stage Use
　　　　　　　　　　　

To groups and individuals using the Lakeside Stage (formerly the Water Stage)
For event organizers, performers, and related parties as well,
A parking fee of 1,200 yen per car (1,050 yen on weekdays) is charged.
No parking fee reduction or exemption tickets will be issued.

Inquiries about group reservations

For group reservations regarding this park, please contact
Please contact us from below.

Contact us

  • Status of Park Facility Operations

    November 5Thursday) Status of Facility Operations Within the Park

    Due to inclement weather, the following facilities will be closed.

    Canadian Canoe, Retro Boat, Banana Float, Archery, Fun Bikes, Super Swinger, Kapubara Coaster, Swing Ride

  • Restaurant Operations

    On Wednesday, November 4, 2026, the following stores will be closed.

    ・Rabbit Café

    VENTO LEONE

  • Changes to On-Site Operations in Connection with the “nobinobi 2026” Event

    "nobinobi 2026" will be held over two days, Saturday, November 7, and Sunday, November 8, 2026.

    Guests without event tickets will not be admitted on the day of the event.

    In addition, due to the event and the associated setup and cleanup, we will be making some changes to the park’s operations.

    *Please click here to view the details of the changes.

  • Regarding the Operations of "Sylvanian Families Forest Market"

    Tuesday, November 10, 2026, isSylvanian Families Forest MarketWe will be changing our business hours to the following:
    ■11:00 a.m.–5:00 p.m.

  • Regular closing days of the park facilities

    Click here to check the regular closing days of the park's facilities.

  • About the opening of the hands-on workshop

    The Cooking Experience Workshop will be closed during the times indicated in the link below.

    Craft Workshop Schedule

    Cooking Experience Workshop Schedule

    For information on dates when attractions and facilities are closedthis way (direction close to the speaker or towards the speaker)for more information.