General Inquiry

Please check here before contacting us.

FAQ Frequently Asked Questions

info@soleil-park.jp

           

Depending on the nature of your inquiry, it may take some time for us to reply or we may not be able to reply. Please understand that we may not be able to reply to you.
We may not be able to reply to you if the e-mail address you provide is incorrect, or due to spam settings or system failure.
If you do not receive a reply after a few days, please contact us at 046-857-2500.

Inquiries about public relations, interviews and filming

For information about interviews and filming related to this park,
Please contact us at least 2 weeks in advance from the following

press@soleil-park.jp

Inquiries about the event

For information on events related to this park, please contact
Please check the documents and contact us from below.

event@soleil-park.jp

           

To groups and individuals using the Lakeside Stage (formerly the Water Stage)
For event organizers, performers, and related parties as well,
A parking fee of 1,200 yen per car (1,050 yen on weekdays) is charged.
No parking fee reduction or exemption tickets will be issued.

Inquiries about group reservations

For group reservations regarding this park, please contact
Please contact us from below.

Inquiries about camps

For camping use in this park, please contact
Please contact us through The CLIFF website.

*This park and campground do not receive or accept courier deliveries of camp rental items or other packages.

Contact us by phone 070-3622-0001
[ Weekdays 10:00-17:00 ]

  • Operation of the park

    Operation status on 5/19(Tue.)

    Due to strong winds, ziplines, archery, and bird shows (in Animal Village) are suspended.

  • About the Fast and Furious Iron Man Stage

    The following dates and times are not available due to group reservations. Please note that the following dates and times are not available for group reservations.
    Wednesday, May 20, 9:45 a.m.-12:00 p.m.

    Tuesday, May 26, 9:45-11:00

    Friday, May 29, 9:45-11:30 a.m.

    Wednesday, June 10, 9:45 a.m.-12:00 p.m.

  • About Capybara Coaster

    The Capybara Coater will be closed all day from Tuesday, June 9, 2026 to Wednesday, July 15, 2026 for maintenance and inspection.

  • About the opening of the hands-on workshop

    The Cooking Experience Workshop will be closed during the times indicated in the link below.

    Craft Workshop Schedule

    Cooking Experience Workshop Schedule

    For information on dates when attractions and facilities are closedthis way (direction close to the speaker or towards the speaker)for more information.