CONTACT Contact Us

If you have any questions, please contact us from the link below.



General Inquiry

Please check here before contacting us.

FAQ Frequently Asked Questions

info@soleil-park.jp

　　　　　　　　　　　

Depending on the nature of your inquiry, it may take some time for us to reply or we may not be able to reply. Please understand that we may not be able to reply to you.
We may not be able to reply to you if the e-mail address you provide is incorrect, or due to spam settings or system failure.
If you do not receive a reply after a few days, please contact us at 046-857-2500.

Inquiries Regarding Camping and Accommodations

For camping use in this park, please contact
Please contact us through The CLIFF website.

*This park and campground do not receive or accept courier deliveries of camp rental items or other packages.

Contact us

Contact us by phone 070-3622-0001
[ Weekdays 10:00-17:00 ]

Inquiries about public relations, interviews and filming

For information about interviews and filming related to this park,
Please contact us at least 2 weeks in advance from the following

press@soleil-park.jp

Application for filming in the park　Application for permission to conduct activities in the park　　Park Photography Plan　Precautions for taking photographs or films

Inquiries about the event

For information on events related to this park, please contact
Please check the documents and contact us from below.

event@soleil-park.jp

Lakeside Stage Use
　　　　　　　　　　　

To groups and individuals using the Lakeside Stage (formerly the Water Stage)
For event organizers, performers, and related parties as well,
A parking fee of 1,200 yen per car (1,050 yen on weekdays) is charged.
No parking fee reduction or exemption tickets will be issued.

Inquiries about group reservations

For group reservations regarding this park, please contact
Please contact us from below.

Contact us

  • Status of Park Facility Operations

    Operational Status of On-Site Facilities on Friday, September 25

    ■Due to maintenance required following typhoon damage, the Retro Boat, Canadian Canoe, and Banana Float rides will be suspended for the time being.

    ■The hot spring facility “Umi to Yūhi no Yu” will be temporarily closed for mechanical maintenance due to typhoon damage.

    ■Due to flooding on the Lakeside Stage caused by the typhoon, all performances scheduled for this weekend have been canceled.

    ■Due to the effects of the typhoon, the splash pool will be closed for the time being.

    ■Usagi Cafe will be temporarily closed.

  • About the Harvest Experience

    The harvest experience scheduled for Saturday, September 26, has been canceled due to the rain forecast.

  • Extension of the Validity Period for Multi-Ride Tickets That Could Not Be Used Due to the Park Closure

    Due to the park closure caused by the approaching typhoon, some of you were unable to use your multi-visit passes before their expiration dates. Therefore, for customers holding multi-visit passes that are set to expire between September 20 and September 30, we will extend their validity until October 31.
    If you visit Soleil no Oka by October 31 and present either a paper ticket for an eligible expired multi-visit pass or a screenshot of your online multi-visit pass at the entrance office, we will be happy to assist you.

  • Regular closing days of the park facilities

    Click here to check the regular closing days of the park's facilities.

  • About the opening of the hands-on workshop

    The Cooking Experience Workshop will be closed during the times indicated in the link below.

    Craft Workshop Schedule

    Cooking Experience Workshop Schedule

    For information on dates when attractions and facilities are closedthis way (direction close to the speaker or towards the speaker)for more information.