General Inquiry

Please check here before contacting us.

FAQ Frequently Asked Questions

info@soleil-park.jp

Inquiries about public relations, interviews and filming

For information about interviews and filming related to this park,
Please contact us at least 2 weeks in advance from the following

press@soleil-park.jp

Inquiries about the event

For information on events related to this park, please contact
Please check the documents and contact us from below.

event@soleil-park.jp

           

To groups and individuals using the Lakeside Stage (formerly the Water Stage)
For event organizers, performers, and related parties as well,
A parking fee of 1,050 yen per car is charged.
No parking fee reduction or exemption tickets will be issued.

Inquiries about group reservations

For group reservations regarding this park, please contact
Please contact us from below.

Inquiries about camps

For camping use in this park, please contact
Please contact us through The CLIFF website.

*This park and campground do not receive or accept courier deliveries of camp rental items or other packages.

Contact us by phone 070-3622-0001
[ Weekdays 10:00-17:00 ]

  • Status of park operations

    Playground equipment operation status on 7/15(Tue.)
    Due to strong winds, the zipline, Animal Village, Fun Bicycle, Shiva Slider, Kandyan Canoe, Retro Boat, Banana Float, and UFO Bumper! Trampoline, Ferris wheel, Super Swinger, Bralinco, Kapibara Coaster, Merry-Go-Round, Diver Shooter, Frog Hopper, Archery, and Little Archery will be cancelled.

     

     

     

     

  • Clothing for park staff during the summer season

    In order to protect against extreme heat and strong ultraviolet rays, staff in the park during the summer months will wear sunglasses and straw hats or other wide-brimmed hats.

    We thank you in advance for your understanding.

    We also ask that everyone take care when visiting the park.

  • Jabu-Jabu Pond Maintenance Notice

    Jabujabu Pond will be undergoing maintenance during the following schedule.

    Tuesday, July 22 and Wednesday, July 23, 2025
    Thursday, 24th

    Please note that some ponds will not be available during the maintenance.

    We apologize for any inconvenience this may cause and ask for your understanding.

  • Notice of the closing of the hot spring facility "Umi to Sunset no Yu" (hot spring facility "Umi to Sunset no Yu")

    Due to maintenance, the hot spring facility "Sea and Sunset Baths" will be closed on the following dates.

    Thursday, 9/4

    ■10/16(Thu)

    Thursday, 11/6

    ■Thursday, 12/11

    The sitting bath is out of service due to a malfunction.

     

  • About the opening of the hands-on workshop

    The Cooking Experience Workshop will be closed during the times indicated in the link below.

    Cooking Experience Workshop Schedule

     

    Due to maintenance, the Craft Workshop will be closed on the following dates.

    Craft Experience Workshop Closed] 7/17/2025 (Thu.)

  • Restaurant Operations

    ■7/16(Wed.)

    PIZZA IN THE SUNwill be closed.

     

    ■Notice of change of business hours of Rabbit Café

    The business hours of Rabbit Café will be changed as follows from 7/19/2025 (Sat.) to 8/31/2025 (Sun.).

    Before change 10:00-17:00 ➡ After change 10:00-17:30

     

    ■"VENTO LEONE" is due for maintenance.Tuesday, July 15, 2025thanClosed every TuesdayWe will do so.

     

    Cat ga taiyaki tabeyatta" will be closed from Tuesday, July 1, 2025 for maintenance.