FAQ Frequently Asked Questions

The following is a list of frequently asked questions received by the park. Please check it before contacting us.

  • Status of Park Facility Operations

    October 7Operational Status of On-Site Facilities on Wednesday

    ■Due to maintenance required following typhoon damage, the Retro Boat, Canadian Canoe, and Banana Float rides will be suspended for the time being.

     

     

     

  • Use of Jabu-Jabu Pond

    As of Wednesday, September 30, we will be closing the splash pool for this season.

  • Extension of the Validity Period for Multi-Ride Tickets That Could Not Be Used Due to the Park Closure

    Due to the park closure caused by the approaching typhoon, some of you were unable to use your multi-visit passes before their expiration dates. Therefore, for customers holding multi-visit passes that are set to expire between September 20 and September 30, we will extend their validity until October 31.
    If you visit Soleil no Oka by October 31 and present either a paper ticket for an eligible expired multi-visit pass or a screenshot of your online multi-visit pass at the entrance office, we will be happy to assist you.

  • Regular closing days of the park facilities

    Click here to check the regular closing days of the park's facilities.

  • About the opening of the hands-on workshop

    The Cooking Experience Workshop will be closed during the times indicated in the link below.

    Craft Workshop Schedule

    Cooking Experience Workshop Schedule

    For information on dates when attractions and facilities are closedthis way (direction close to the speaker or towards the speaker)for more information.